Returns & Exchanges

At Apex Gaming PCs, we stand by our craftsmanship and offer a 30-day satisfaction guarantee on all hardware to ensure you have the ultimate gaming experience. If your rig doesn't meet your performance expectations, we are committed to making it right through a repair, exchange, or refund.

Return Process

• 1.
  Initiate a RMA Request

  Contact our technical support team via the portal to troubleshoot your system and receive a Return Merchandise Authorization number.

• 2.
  Secure Packaging

  Carefully pack the PC in its original double-layered box with the internal foam bracing to prevent component damage during transit.

• 3.
  Shipping and Insurance

  Affix the provided shipping label and drop off the unit at an authorized carrier location; we recommend keeping your tracking receipt for verification.

• 4.
  Inspection and Processing

  Once our technicians verify the hardware integrity and original components, we will process your refund or ship your replacement unit within 5-7 business days.